Cyber Security, User Interface, and You - Deloitte CIO - WSJ | CIO |

Most people don’t want to think about breaches, identity theft, or hackers. As UC San Diego physician-scientist Ajit Varki argues in his 2013 book Denial, avoiding the negative is a natural human tendency. The risks we encounter every time we log on are very real, but our users don’t want to be reminded of that. Taking a cue from other professions, can we consider our customers’ convenience and even their delight while keeping their information safe? How can we sugarcoat the security pill to sweeten the user experience?